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Concierge

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Concierge Services


Every idea takes root at Koru Jewelers..

All of our pieces are made of durable, yet malleable solid gold—never filled, nor
plated or vermeil—giving our jewelry a timeless, heirloom quality. With solid
gold, you can expect a lifetime of durability, resistance to tarnishing, and
gentleness on your skin. Scratches from wear are normal and can be more
noticeable on larger surfaces over time.

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Repair Service


We get it. Accidents happen.

But don't let them tarnish the beauty of your jewelry forever. Our
professional repair service is here to restore your precious pieces, bringing
back their shine and elegance. Entrust us with your jewelry, and let us
breathe new life into your treasured accessories.

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Engraving Services

Make it personal.

Whether it's a gift or a symbol of you or your family, make your Koru piece more personal. The maximum number and the type of characters used are outlined on each product page. On engravable products, we offer lettering in York Script, unless otherwise stated.

Engraving 1-5 Characters

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Engraving 6-10 Characters

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Engraving 11+ Characters

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Custom Ring Size Service

Requesting Resizing Service

“Don’t let anyone dim your light simply because it’s shining in their eyes.”


Bespoke Service

How it works?

1

Dream It

Have you been inspired by our collections? Looking for a special piece of jewelry? We can create it specially for you.

Our dedicated team of experts would be more than happy to collaborate with you to create the perfect piece of jewelry. Whether you are looking for a one-of-a-kind statement piece or simply a variation on one of the designs from our collection, our bespoke jewelry services provide the perfect opportunity to bring your jewelry dreams to life.

Fill out the form below to make a private virtual appointment with our Concierge team via Zoom to discuss the bespoke piece you have in mind.

2

Sketch It

We will take your vision and create highly detailed drawings that will help you envision your special piece in its final form.

The initial consultation and brainstorming session will give our design team a cohesive idea of the direction your bespoke piece will be headed. We’ll create a series of renderings to give you an idea of what your piece will look like, incorporating variations on the pieceyou designed.

3

Refine It

Your designs may evolve with time but we’ll make sure you love the final result.

Together we'll explore metals, precious and semi-precious stones to bring your dream jewelry to life. Our diamonds and gemstones are sourced from the world's most reputable suppliers and are pre-selected to suit your design and budget.

4

Make It

Once you are satisfied with your design, our craftsmen will put your dreams into action.

Upon finalizing the design and selecting the materials, we’ll prepare a wax or metal model of the final piece for you to see, touch and try on ahead of production.

Please allow 8-10 weeks for a custom order.

5

Keep It

Jewelry has the power to elevate the everyday—we make it personal.

Now that the piece is personally packed and ready for you, it is up to you to love it! We design and produce jewelry that’s intended to pass down from one generation to the next: timeless modern heirlooms that tell your own story.




Personalized Consultation Request

* Kindly be aware that all custom and engagement orders require a design and development period of up to 8 weeks.

* If you are unable to share the image, our stylist will get in touch with you to arrange its submission.

Before clicking 'submit' and completing the process, please verify that all the provided information above is accurate.
Our stylist will contact you afterward.