Privacy policy

Koru Shop LLC (“Koru Jewelers”, “we”, “us”) respects your privacy. This policy explains what information we collect when you visit korujewelers.com, place an order, subscribe to our emails or texts, or contact us — and how we use and protect it.

By using our website you agree to the practices described here. If you have questions, write to us at info@korujewelers.com.

Information you give us directly: your name, email address, phone number, shipping and billing address, and any message you send us — for example when you place an order, book an appointment, request a bespoke piece, RSVP to an event, share a photo through Share Your Moment, or subscribe to the Koru Circle newsletter.

Order information: the pieces you purchase, ring sizes, engraving details and delivery preferences. Payment details are processed securely by our checkout provider and are never stored on our servers.

Information collected automatically: like most websites, we receive technical data such as your browser type, device, approximate location, pages visited and how you found us, through cookies and similar technologies.

To fulfill and ship your orders, process payments, arrange appointments and provide customer care.

To send you marketing emails and text messages — only when you have subscribed. Every marketing message includes a way to unsubscribe, and you can opt out at any time.

To improve our website, understand which pieces and pages people love, and keep the site secure.

To meet legal, tax and accounting obligations.

We work with a small number of trusted providers to run the shop: Shopify powers our secure checkout and order processing; Klaviyo sends our email and SMS marketing; and our hosting and analytics providers keep the site fast and reliable.

These providers process your information only to perform their services for us and under their own privacy commitments. We do not sell your personal information to anyone.

We use cookies to remember your shopping bag, understand how the site is used, and measure whether our marketing is working. You can disable cookies in your browser settings; the site will still work, though your bag may not be remembered between visits.

You can unsubscribe from marketing emails at any time using the link in any email, and stop text messages by replying STOP.

You may ask us to access, correct or delete the personal information we hold about you, or to export it. Email info@korujewelers.com and we will respond within 30 days.

If you are a resident of California, Florida or another state with privacy legislation, you have additional rights under those laws — including the right to know what we collect and to request deletion. We honor those rights for all customers regardless of location.

When you share your mobile number and agree to receive texts from Koru Jewelers, you consent to receive recurring automated marketing messages — such as new arrivals, private offers, event invitations and order updates — at the number you provided. Consent is not a condition of any purchase.

Message frequency varies, usually no more than a few messages per month. Message and data rates may apply.

Reply STOP at any time to unsubscribe; you will receive one final confirmation. Reply HELP for help, or contact info@korujewelers.com or +1 (787) 430-0605.

Carriers are not liable for delayed or undelivered messages. We never sell or share your mobile number or text-messaging consent with third parties for their own marketing.

Use the switches below to decide how this site uses your browsing activity on this device — on your phone or computer. You can change them at any time.

We use encryption in transit, access controls and reputable providers to keep your information safe. Payment card data is handled entirely by our payment processor and never touches our servers.

No method of transmission over the internet is 100% secure, but we work continuously to protect your information and will notify you of any incident as required by law.

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. The latest version will always be posted on this page with its revision date. Significant changes will be announced by email to subscribers.

Koru Shop LLC · 66 W Flagler Street, Suite 900, Miami, Florida 33130

Email: info@korujewelers.com · Phone: +1 (787) 430-0605